I am pleasantly surprised that the new customer service actually calls to follow up. At least they have so far.
Once again the customer service can be reached on *5400.
The hours for this service are 8 am - 6 pm Sunday to Thursday and 8 am - 1 pm on Fridays.
There is a new fax number too, which is 02 - 5655997
Try them and enjoy.
Actually, this time they even spoke to me in English and were happy to help me with the spelling of something I needed to prepare a cover letter for a fax in Hebrew.
Let us know how you progress. If you enjoyed good customer service, please let us know to encourage other Professional Olim.
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