Wednesday 24 December 2014

"Manners" in Israel - Get Some For Yourself Too - For Free!


ברוכים הבאים - Beruchim HaBaim!!! Welcome to Israel! It's one of the really wonderful greetings you'll hear... when you arrive! As time goes by however, you might find yourself wondering if words like "please" and "thank you" were ever a part of the Oxford Dictionary...

Please... don't forget your manners when you live in this beautiful country. In case you're wondering just what they're all about, enjoy this video. One thing that's clear is that I do know that the lessons this young man teaches us here are infinitely important, endless and perhaps some of the most powerful teachings we can take with us in our day to day activities.

Enjoy - and do share this post with your friends!


Tuesday 23 December 2014

How to Purchase a Computer in Israel - Successfully


Technology is changing on a day to day basis. It seems that just moments after purchasing one of the new fancy-shmancy technological devices of today - that another fancier-shmancier item has just been introduced. The very way computers are set up in today's times is making it harder than ever to purchase a computer most suitable for anyone confined to a particular budget range. In such instances, one may well find oneself budgeting not just for the next computer - but for the next computer in the hope of it lasting some 3-5 years at least (hoping to make it last even longer!) It's not a short period of time to get through if one has purchased the wrong system. You don't want to go wrong!

From years gone by, I remember my own selling of computers, having qualified as an A+ Hardware/Software PC Technician. When selling a computer, I recall well phoning 3 or 4 suppliers to find out what was available, what the prices were like and the quality of the machines being purchased. Overall, I found my suppliers helpful - offering the best advice, and letting me know well that certain cheaper machines did mean a loss of quality. I knew where I stood. They always seemed to outline everything for me - even when I may have accidentally neglected to mention a particular component. They knew I was an important buyer (everyone is!) and that it was crucial that their next sale would not just be a sale - but that it would be the springboard for another sale - and another. It was worth it to them to tell me everything as it really was...

After years of living in Israel, things have changed a lot. One thing that is different is that I am now on the side of purchasing for myself as opposed to purchasing to re-sell the item to others. I share below a recent experience and where it left me and offer you - the potential buyer - the opportunity to learn from my own mistakes and consider what will be important for you when you find yourself needing to purchase a computer.

I offer some vital points to consider before sharing the "danger signs":
(Note: The points are directed to those looking to purchase a PC laptop - though many points can be considered for a desktop machine as well. Details regarding the Apple computer are not considered.)

1. Hard Drive: Consider how much hard drive space you'll need. You'll be surprised how fast the storage space is used. Finding yourself short of space in two years might well mean an early upgrade - something you had not bargained for. Yes, the extra cash spent upfront may be to your advantage. At the time of writing this, machines are being sold with 500MB or 1000MB - better known as 1TB. There's no question, the figure is only going upwards!

2. Memory: The computer's memory is what will help speed up your system - or better yet, keep it operating optimally when many activities are taking place. At the time of writing - the norm is 4GB, but many are opting for 8GB. Of course, if you're in need of many applications and especially for graphic work, the more the better. Paying that little extra for more memory is definitely worth it in the long run. You'll understand that statement only if you purchase less, and begin to realise in a short time, just how slow your computer has become!

3. Graphic Card Memory: If you're working seriously with graphic software, you'll want your computer to be able to tolerate the graphic images easily. Adding a 2GB card can make all the difference to allow images to load and be processed so much faster.

4. Size of Screen: There are a variety of sizes available. Of course, what suits you best is what is best for you. Be comfortable with it though - and don't let anyone tell you anything else! Using a 15.6" screen is actually a great start - though you can certainly get bigger if you are okay with lugging a larger computer around with you - if you travel a lot.

5. Operating System: The standard is Windows 8 or Windows 8.1 which actually has all the main updates already installed (there are always need updates!!!) It doesn't really matter what others say, Windows 8.1 is better because it includes the necessary updates. If the salesman is getting rid of his older machines with Windows 8, and trying to palm them off on you - it's because he wants to make the sale and not be stuck with the older computer himself (or having to sell it at even less in the future!) - not because he is actually interested in your best interests. Windows will be upgrading soon - but nobody really knows when! If you are in need of a machine now - and thinking of waiting to be on top of things when the new system comes out - don't think that waiting will be the best answer. While it may launch early in the new year (2015) - it may well launch only much later!! You'll be forced into waiting a long time when you could be far more productive right now! Microsoft apparently say that all Windows 8.1 users will be able to upgrade for free. Let's hope it will actually be so!

PAUSE

And here is where I now pause as I share with you two more crucial areas of computer purchasing and another vital issue that you - as the consumer in Israel must be aware of:

*** SUPPORT ***

When purchasing in Israel, it is vital to be aware of what type of support you will receive after purchasing your computer. Sure, the computer looks all nice and clean when you open it up (and the sales person will still be smiling all the time - so long as your computer is neatly packed away without you having any acces to it!) but... are you - for example, aware of what the screen actually looks like? Are you aware of the type of keyboard you'll be getting? 

Sadly, many people purchase their machines without even having seen them. What is worse - is that the owner of the store has not seen them either! In fact, he may know absolutely nothing about the machine, other than the info provided as in points 1-5 above. Asking him if the keyboard is good will be met with a laugh - because how bad can a keyboard actually be?! Asking him regarding the quality of the screen may well not meet with a better reaction - after all, how different can a screen be?!

In fact, keyboards differ widely. If you are serious about the system you are purchasing, you may want to actually get a feel for it in the store before purchasing it. Sadly, there are not many stores that have a selection of computers available for easy try-before-you-buy use. As a result, you may end up with a system with a play-play keyboard (in my language.) The keyboard has soft rubbery types of keys, making it hard to type on. The keys often don't strike properly and one must go back and strike them with force to get them to print. If you're serious about typing, you may want to look for a machine that has keys that are springy and easy to press.

If you're buying from a friend - who knows you and believes can sell you what's best for you and you trust, you may well fall for a decision he makes. Remember, after opening your computer, the chances are you will lose all possibility of returning it for a refund. Complaining then about the quality of the computer will not help. In fact, if anything, it will only change the expression of the smile on the sales person's face...

TYPES OF SELLERS - BEWARE!

Dealers and Authorised Sellers: There's a difference. A dealer is someone who runs a store and makes a profit for having purchased a computer from one person and then sells it on to you. An authorised seller is someone who actually takes responsibility for their sale!!! Practically this means the following: If you are purchasing from a dealer, remember, if something is not right, he can do nothing about it. His role in the sale is nothing more than making a profit from buying from one and selling to another. He offers you no support whatsoever. In fact, the company whose computer he has sold will not support you either from his side. Once you tell the company you have purchased from a dealer, they will refuse to interact with you and you will be left on your own!

The Screen: We've discussed keyboards. What about the quality of the screen. Did you know there is an ordinary screen and another with various names including the "TrueLife Display"? While an ordinary screen (Matte) will be soft on your eyes, a TrueLife Display will be beautiful for videos, but absolutely awful for text! The text appears blurry and the screen produces such a glare that it can often cause headaches and further eye problems while you are staring at it. Of course - this is a personal opinion, but do yourself a favour and search on the Internet for more information about what this screen actually is - and find out more about it yourself - before you make your purchase. Become an informed buyer - and know more than the store owner - because he is already subjective in making a sale - and not necessarily at all interested in what is actually best for you! (See this link - Matte vs Glossy Screens for a comparison. Here is a great video: Glossy vs Matte Screen Comparison.) 

Dealers do not know the ins and outs of the quality of screens or keyboards - because they do not ever try out the machines they sell! In fact, they very often do not even know who will support you when things go wrong - nor do they know where these people are located!

Our Story - and how this post came about:

After using a great computer for some 7 years, we realised we just could not continue with the slow speed (and the fact that the keys of the keyboard had come off - and we now use an external keyboard.) 

We approached a computer support technician who we had dealt with before - and were quite happy with his service. He did not only offer support but also sold computers. We asked his advice, and gave him the specs we needed. I had not even considered the quality of the screen and neglected to mention that we needed a screen with a sharp clear appearance which would not aid in giving further headaches. Within a few short moments, he had recommended a beautiful Dell laptop which seemed to have everything we could hope for.

We picked up the machine from the store and opened it at home (at once losing any chance of returning it for any reason.) Indeed, once one purchases an item in Israel and opens it, one is at the sole mercy of the original producer of the machine, and it seems that legally, the seller (AKA profit maker) is exempt of all responsibility. Since the industry is so big - it becomes an almost impossible task to now talk to any of the "big boys" who actually "offer support."

The glare on the screen was (is) uncomfortable - to say the least. We changed the resolution, the brightness / darkness of the screen and whatever we could - trying our best to make it at least as comfortable as the 7 year old machine, but it seems we never quite got to the quality of old-faithful.

We called the seller the next day informing him of the problem, but were not met with a positive response. We were on our own. We contacted the Dell main office in the USA but were clearly told they offer no support for clients in Israel, but that it was indeed the responsibility of the seller to refund us - or at the very least to replace the machine if we were not happy with it.

We tried contacting Dell Israel with no success. They are situated in Hertzlia - and the distance of travelling in and out for us is not easy. To have to do this and not know where we would stand without at least some phone support first - would be beyond irresponsible for us.

Over the past 14 days, we have tried emailing the seller explaining our problem, but it seems, we are not going anywhere positive. 

After contacting Dell (USA) another few times, they told us that in fact because we had taken the route of purchasing from a dealer instead of an authorised seller, we had also lost any privilege chances of replacing the machine or getting our money back.

It hasn't been a happy experience. In summary, we offer you a summary of our own mistakes - and hope it will help you in purchasing your next machine with confidence:

1. Purchase from an authorised dealer only

2. If you can - you must spend enough time with the machine in person to know if it's the right one for you

3. Pay particular attention to the quality of the monitor and the keyboard. They are your most vital interactive pieces of equipment you will use when working on your computer.

4. If you're buying Dell, do find ways of connecting with them first, to see if they do offer any support. You'll get an idea fast enough - that if there isn't much response now, chances are, that's about the same support you will receive after your purchase!

Happy computer buying!

Sunday 21 December 2014

Transitions and Decisions in Making Aliyah






Making Aliyah is a tremendous change. There are many transitions that have to be made and much work in order to ensure a successful integration into your new home and community. Where does one begin? How do you know if Israel is right for you?


With most things in life, the best place to begin is by sitting down and deciding what your life goals are. Do you have goals for your life? Have you considered how to set about achieving them?

What are some factors that might help you decide whether moving to Israel would help you to achieve your goals or be moving in a totally different direction?

That would depend in part on what your goals are, if you have set them yet and where you are in the life cycle. If you are single, your goals and needs will be different to whether you are newly married, which will differ to whether you have children and what their ages are or whether you are older than that and nearing retirement.

Do you have responsibilities? This is another big question to ask.

If you are in need of assistance in identifying your life goals or in deciding whether Israel will be a land that helps you meet your life goals, Chessed Ve'Emet can assist you to identify each of these and devise a plan to meet your goals and ease the transition.

Friday 19 December 2014

Shabbat Shalom UMevorah

What are your thoughts for today? Some think of it as Friday while some think more of tomorrow, i.e. Shabbat. Either way, it's time to say:


 It's quite a special Shabbat this week.


This week is Shabbat of Chanukah and a time to remember the miracle of the oil that remained burning for 8 days while new oil was prepared to light the Menorah. It's also Shabbat Mevorach meaning the last Shabbat of the month of Kislev and the time to recite a prayer to bless the coming month. Next month will be the month of Tevet.

The image above of the Holy Temple is a reminder of this special time and what Chanukah represents. It's also a reminder that when the Temple stands in it's proper place, there is blessing that flows from there to the rest of the world. Just like on the last Shabbat of the month we pray for peace, blessings and good things for the month ahead, so too, the prayers and holy services that takes place in the Temple is all aimed at bring peace and blessing from Jerusalem out to the rest of the world. What a very special concept. 

Shabbat in Jerusalem is starting to come in a tiny bit later again. Candle lighting this week is 16h03 (in Jerusalem - if you live elsewhere in Israel, please check the correct candle lighting time for you). Remember to light your Chanukah candles before lighting your Shabbat candles leaving enough time for all the blessings and songs if you sing them. Approximately 5 minutes is needed to complete the Chanukah candle lighting and be ready to light your Shabbat candles. 

Shabbat Shalom U'Mevorach and Chanukah Somayach to all. 


Tuesday 9 December 2014

Tashlumim (Installment Payments) in Israel: Friend or Foe?


While owing a credit card can be of assistance to many - when used correctly, they can become a source of tremendous problems when used incorrectly. Not all countries are equal however...

While all countries will allow you to debit your card with a payment when you wish to purchase something, a country like Israel has an additional credit option over and above this regular facility.

Let's get this clear from the beginning - anyone using a card irresponsibly will find himself in serious trouble within just one month. It's not the plastic that makes the purchase. It's the money in the account that comes off the account when the credit card is due for payment - something many forget! Of course if you find yourself in need of carrying this piece of plastic with you because for any number of reasons, carrying another payment type (cash or cheque) is uncomfortable, but actually do have the money in your account, then your credit card can assist you when you find you just don't have the cash on you. Purchasing items on the Internet (responsibly) can be done using your card. Not having the card may mean you lose out on a book you may be able to obtain from overseas (or any other item you may need at the time.) But again, if you forget that - while the payment goes through, it has not actually gone through until some other date during the month when the bank account is actually debited - avoid this piece of plastic in every way you can!

In Israel, there's an additional payment method made to "help" you when money is tight. It's called "Tashlumim" (תשלומים). The word Tashlum means payment, though the correct translation in this case would be "installment". In other words, you go to the sports store and notice a wonderful fitness machine that you simply must have! It will set you back ₪4000 - but when it comes to being fit - it's worth it (you say to yourself!) You ask the store owner (perhaps) if he can give you a discount. He replies that he cannot, but not to worry, you can purchase the item in Tashlumim. In fact, you probably won't even feel the money being paid - he may convince you. He tells you that in Israel you can often get up to 24 months of Tashlumim - so your ₪4000 super-powered aerboic swimming/cycling/flying machine will cost you just ₪167.67 per month. Now isn't that affordable - he asks? He's convinced you. Your account has convinced you. Your card has convinced you and you go ahead and make the purchase. The item is delivered and for a week (for a start) you're a fitness freak! Slowly it starts to settle in though that though the item is in your home - you still have another 23 payments to make.

The salesman will also convince you that your Tashlumim are free. What's "great" about this Tashlum business is that you'll be sure to meet another Tashlum fanatic at your next grocery purchase. You'll meet another one selling your electricity. Another selling you some other widget-gadget and so it goes on. Each of these salesman will also convince you that purchasing through Tashlumim is the way to go! In fact, when you check out from the superstore, you may encounter a smiling teller ask you "Tashlumim or Ragil"? He's asking if you want the payment to be made over a series of months or if it should come off in one go. In fact, the way he says it clearly points to Tashlumim being the way to go. You may even choose it!

Fine! So you have your super-aerobic machine now on Tashlumim, and you've even bought your groceries on Tashlumim. You've paid for you electricity on Tashlumim and a whole bunch of other things which all seemed to be just ₪150 every month. But you've forgotten the biggest thing. After ten such purchases - that month alone - you'll be obligating yourself for ₪1500 a month for 24 months! But that's not all, because once the next month comes around, you'll find yourself doing the same thing. You'll now be adding your original ten Tashlumim with another 10! Before long, you'll find yourself in tremdendous debt - making use of a completely "useful" and "helpful" Israeli payment system. Essentially, you've now turned your credit card into a doubled-credit card! It seems like you can get more out of it. But you can't.

What's more - the point they never tell you - you'll be paying a fee of around 50 aggarot per "pushed off" installment payment. In other words, if you "sign up" for the ten Tashlumim offer, you'll be forking out another 5 Shekel each month for the hidden costs of those payments. It never sounds like much when you think of "just" ₪5, but that's the point they all want you to think - until of course you realise just how much these "small" amounts add up to!

There is only one way to get a hold on these things once you realise what is happening. Avoid this form of payment wherever you can. It should clearly only be used by a responsible person in a very responsible and needed urgent situation. Relying on it - just because it seems to be the done thing, with everyone offering it can be the start of tremendous financial problems. 

Think of it this way... Instead of the ten Tashlum each month that cost ₪1500, see if you can purchase a super powered aerobic swimming/cycling/flying machine at that price outright and buying it straight out if you can. This way you'll have a great working machine that will be yours from the start - and not having to worry about the payments every single month. Likewise - consider managing all your purchases in this way. As each month goes by - rather put the money you would be putting into Tashlumim - into one item that you know you can pay for right away. If you can't - consider very well the real cost and time involved when making that Tashlum purchase!

Credit card debt is so easy to get into. In Israel, there's just one more way for helping you get into it even faster. Tashlumim. Be aware of what it is, and what it can actually end up costing you in the long run!

For more assistance on understanding some of the lifestyle in Israel and how you can get a better grasp of succeeding to live here, do contact us for a one on one life skills consultation.

** This post is offered to provide information to help the reader consider the points discussed for his own situation in order to help make an informed decision for himself. For professional financial or other advice, always contact someone you feel is best suited to assist you.

Sunday 7 December 2014

How Well Do You Know Your Cellphone Contract and Its Costs (in Israel)?


You may be aware that the cellphone industry in Israel is currently experiencing its most competitive times ever. There is at least one new provider entering the market - adding to the huge competition between Orange, Cellcom, Rami Levy, Golan and Pelephone. There are various deals - each claiming to be better than the next. But do you really know what is going on and what you'll end up paying for your monthly contract?!

A few months ago we were highly encouraged to join Golan. Golan offer a fantastic deal where for one price - you are able to call to 55 international countries and get yourself up to 6GB of Internet roaming data. What's more, if you sign up for two lines at once, you end up getting your second contract at less than half the price of the first - all for a one year period. Sounds too good to be true? It probably is! Not because of what it looks like - but because of what it could actually cost - as time goes by!

When we approached the Golan stand in Malcha Mall a few months ago, we ourselves were conned with their fancy sales-pitch talk. Indeed, the laptop of the salesman is open displaying how many hundreds of thousands of clients are currently joining Golan, with the counter increasing on at least a one minute basis! The deal was also clearly visible - as you'll see it on their site www.golantelecom.co.il. For ₪59 you'll get a line that gives you free calls to landlines and mobile lines within Israel as well as 55 international countries (mostly landlines only) as well as free SMS's - and everything else the line has including 6GB Internet roaming. In the small print - you'll see you can get another line for just ₪26 with the same package apparently all for a year - at least that's what we saw and what we were told by the physical salesman standing in front of us. But that's probably why it's in the small print!

After signing up for the contract, it was clear on the salesman's laptop that the second line would only last for 5 months - not an entire year - after which we would need to pay ₪99 a month for that second line - an amount we were never prepared to pay (and had clearly told him.) The competition is steep and it was not necessary to have to pay this amount for what we needed. We were however quite happy with the year offer as presented to us.

When we mentioned this to the salesman he explained to us that only those who are not prepared to work at their contact regularly pay more(!) When asked for an explanation, he told us that all we needed to do was to call them at the 5 month period and set up a new contract and we would be back on track with the cheaper contract - no additional or hidden costs. As long as you keep track and watch that you don't fall into a new contract with a new amount - but instead phone to update and let the company know you are not prepared for the ₪99 deal - they will restructure the contract to reflect the smaller amount again.

5 months later, we did indeed make the call, only to be told that we were lied to. In fact, we could indeed change the contract to a cheaper one (and not lose out on having to pay for the ₪99 line) but that it would also cost us an extra ₪49 because we had reneged on the original contract! When I told the saleslady on the phone that this is not what the original salesman had said, she apologised, but kept to her word. At the end of the day, it was clear, the contract that had been accepted was by far not what had been told or sold to us.

While I have enjoyed using the Golan contract overall, the recent behaviour and the show of fibs and secrecy of the real contract has sadly made me question them as an honest company I wish to continue with. The competition is steep - and there's no reason to have to be stuck with a company not prepared to be honest - at least at the outset.

While this behaviour was unexpected from Golan - we had experienced similar behaviour from Cellcom after being told that the phones we received together with the contract (many years ago when such things were possible when signing up for a three year contract) - would be free! It was again salesman talk - and it was only when we received our first bill that we realised that not only was there a charge for the cellphones - but the charge far exceeded anything we had expected for a phone of the quality we had received!

Is there corruption within the cellphone market in Israel in general? Why is there a need for the dishonesty presented?

Do you know what your contract is actually costing you? Are you aware of the additional, hidden costs that crop up every now and again when you least expect it?

Have you had good service from your cellphone company and happy with your contract? Please write to us and let us know. Good service should well be rewarded, and we'd be delighted to share the good work of good and honest companies in Israel. We definitely need to promote and support those who are upfront and honest - from the start!

Friday 5 December 2014

Winter in Israel: The Dangers of Using a Hot Water Bottle! (Video Included)


You'll know that winter in Israel is a very cold time for us all! There are a variety of ways you can choose to stay warm - including appropriate clothing, gloves, a scarf and maybe even a good quality head covering. When you're outdoors - that's basically what will keep you warm. You'll also need a good quality coat. Make sure to do a look-around before buying in a hurry! There are a variety of good quality jackets and coats around and they can cost a lot. Make sure to try on your clothing and see that you feel comfortable in it. Garments shouldn't feel too tight (you need to breath!) and likewise should not be too lose (they'll be falling off all the time and not seal in the warmth!) Make sure to choose a good store and find a sales person who will listen to you and your needs.

When you get in to your apartment and especially during the cold evenings, you're going to be considering a variety of warming facilities. We'll try to explore options in a later post. Having heard so many people being excited by using a hot water bottle, I really just wanted to share this video with everybody. Yes, a hot water bottle will set you back just ₪15 or so, and takes just a kettle of boiled water to make you feel snug - hot water bottles are dangerous. Everybody needs to educate themselves about the dangers of this innocent looking piece of equipment - before making use of it.

Suggested guidelines for using the bottle (if you feel you simply cannot do without it!) include:
  • Never fill it entirely to the top
  • Fill it no more than half way - and preferably even less than that (a third decreases the risk of danger.)
  • Make sure to squeeze out any additional air that exists between the water and the lid of the bottle. Avoid all air bubbles inside the bottle!
  • Never fill it with the water that has just been boiled from the kettle, but waiti until it has cooled down (making you wonder if it will actually keep you warm!)
  • Never rest your head upon it
  • Never sleep with it hugged on your body

At best, place the bottle in your bed to warm the bed slightly before getting in - and then remove the bottle before sleeping. You may wish to consider purchasing a sheepskin under-sheet for real warmth. It is an amazing source of warmth!

Ideally - in fact, avoid using the bottle for warming purposes. The dangers far outweigh the advantages. The video below clarifies just how dangerous the bottle can be. If you're cold - consider some other options such as using an additional blanket wrapped around you or a good quality heater - which must also be treated with respect. We'll try to look at these options (and their costs) in another post.

Yes - just ₪15 - but with the dangers involved - ask yourself if it's really worth it!

Do forward this post to friends you know who may stand to gain by understanding the dangers of the hot water bottle.

Monday 1 December 2014

PepperSpray for Civilians

Everyone reacts differently when tragedy hits. Some read every news article that comes out, share and comment on each article. Some turn to prayer. Some encourages others to increase in prayer or acts of loving kindness. One former lone soldier come up with a practical solution to help to save as many as possible. 

The day after the attack in Har Nof, he began a Crowd Fundraising campaign to provide Pepper Spray to civilians in Israel. So far he has succeeded in completing two orders, and is hoping to do a third order and more if the donations allow it.

With a goal of distributing pepper spray to 1000 civilians. Of course, there are many many more who need this than just 1000. Please help him to go far beyond his goal.How about making this so successful that every civilian can have his or her own pepper spray. Why not, since he has been kind enough to begin this campaign, please show your support and help it to succeed.

Please visit the campaign and help to both spread the word and make donations. 


Thank you for caring about civilians in Israel.  

Sunday 30 November 2014

Shavuah Tov to Everyone!


Isn't the image above beautiful. I borrowed it from a friends F.B. page. To be it represents growth, beauty, colour, life. Wishing everyone a Shavuah Tov (good week). May it be a week filled with many blessings.

After a few days of good, solid rain, the Kineret has risen which is always good to know. We had a lovely Shabbat. We hope you did too.

What do you have planned for the week that is just beginning?

If you are new to Israel, are you used to the week starting on Sunday? 

We're preparing for our next post of Aliyah tips. Do you have a topic you would like to be covered? Are you enjoying the posts and tips shared so far? Do be in touch, we love to hear your feedback.

Thursday 27 November 2014

Does Israel Have an Allergy to Windows?

Can you see the image above? The building is in the process of having another floor added. You can see the pieces of wood stacked on the Mirpeset (balcony) on the end of one floor down. These pieces of wood make up the wall, with a layer of concrete and of course the stone facade.

Take a look at the top floor. Can you see the tiny window on the left and a large section of wall space with no windows? This wall space is actually one apartment. Can anyone explain to me what the resistance is to windows in Israel? Why not put in two wide windows or three if they will fit? 

If you take a look at the other walls visible here, windows are quite narrow compared to the wall space available.  This is something very common to see in most buildings I walk past, it is not isolated to the one we happened to photograph.

The way the walls are built, the walls can not breathe, at least I cant work out how they do. Many apartments do not have adequate ventilation.

Do you know that having sufficient oxygen intake is crucial for ones health, concentration and general functioning?

This blog post is prepared for you by Shoshanah Shear
Currently a Puzzled Occupational Therapist. Puzzled because home modification is a specialization of my profession. Health and wellness is a major area and one I work in. The environment has an important role to play in our daily functioning, health and wellness.

It would be wonderful to see an increased respect for health by those designing and building in Israel.

My late grandfather (who was a civil engineer) had a professor who taught the engineers that unless one considers who will be living in a building, you have missed out on the majority of the design. Apartments are for human beings to live in and people need to breathe. One of the best ways to have sufficient airflow is with adequate windows.


Tuesday 25 November 2014

Aliyah Tips - Maintaining Your Committment to the Land

Next in the series of Aliyah tips, we have a few ideas to keep you committed to the Land of Israel. When things get tough, as they do for all at some point, what keeps you motivated? What gives you the drive to stick it out and make Israel your home?

We have ideas of what keeps us committed but we took this again to a FaceBook group and had some amazing responses. 

Once again attitude and ones motivation for coming in the first place play a part. For some, Hashem is what keeps them committed to being here. 

Regarding the current situation, a few mentioned
"Even with (G´D forbid) Piguim and a new Intifada, this is the safest place for Jews to be." (J) 

We had quite a few comments that it is not safe in other parts of the world. A few pointed out that one never knows what will happen anywhere. To a certain extent, if it is ones time to go, then it is time. You could get stabbed in many parts of the world for your wallet or valuables. There could be an array of natural disasters. Anything could happen anywhere. But somehow, most agree that one just feels safe in Israel. 

One Olah shared that she lives in Ashdod. During the summer there were rockets there. It was scary but one knows it will pass. The situation will improve. Keeping this in mind helps us to handle the tough times.

At the end of the day, everyone who is here, living in Israel, agrees that Israel is our home. 

One very special response as to what keeps us committed to being in the land of Israel, was posted as an image and hence we post it here. 



The Beis HaMikdash, our Holy Temple will be rebuilt. By being in the Land of Israel, you get to be here when the change happens and our Temple stands once more.

Please visit again for more Aliyah tips. We have more on the topic of staying committed to being here. We have many other tips too. 

What topic is of interest to you?


If you need some guidance in being here in Israel, do be in touch with Chessed Ve'Emet. We'd love to hear from you and discuss which of our services can assist you in your path to be successful in the land where we belong.

Sunday 23 November 2014

Aliyah Tips Continued



Last week, we began a series of posts on Aliyah tips. I have a number of great tips and yes, we will cover what keeps Yidden committed to being here even when life get's difficult. Before we get to those, our next tip from a few Olim is, ATTITUDE. 

You need to come with a positive attitude and a dedication to stay here no matter what. Some spoke of making a complete break so that you have no option to return. Keep focused on being here and look for the positive no matter what happens. 

It might sound like a simple tip, but it is one that most who are here are tested with from time to time or often. If you are committed to staying in the land where we belong, you can start right now by looking for the good in every situation and looking for the good in Eretz Yisrael. Remember, as we posted in the previous post, we might fight and argue but Am Yisrael is one big family. So if someone upsets you, remember they might have a tough outer skin, but inside, Israelis have a heart of gold. Mostly the dedication to each other is very inspiring to witness and to be a part of. 

So when someone tells you, you can't make it in Israel, think Positive and remember, as one Olah reminded us, except for a few who remained throughout the years, most of us are all Olim in it together. Whether it is this generation or one's parents or grandparents, somewhere is an Oleh or Olah who gave up their other life to come and help to settle the land. Many have succeeded to remain here for decades. If those of us here can do it, so can you.

If you need some guidance in being here in Israel, do be in touch with Chessed Ve'Emet. We'd love to hear from you and discuss which of our services can assist you in your path to be successful in the land where we belong.

Thursday 20 November 2014

A Personal Response to the Har Nof Massacre

Everyone has their own response to what transpired on Tuesday in Jerusalem.

Please take a moment to watch the YouTube video by Rabbi Haber of Ramat Beit Shemesh


Connections and Aliyah Tips - Helping One Another

I have so many thoughts racing round my head right now. I have some posts to put on Aliyah tips but while preparing those, our life was interrupted by a horrible, horrible tragedy. What do those two topics have to do with the image at the start of this post? Well the image is of a large group, gathered together. Different heights, different sizes, different clothing but together in a group.

On Tuesday of this week, I received an email to please Daven for two of the injured from a horrible attack.  They were the first two names she had heard of. Having worked in poly trauma in a large teaching hospital, I asked how they were. The question lead to some discussion at the end of which she showed interest in our Bayit Chadash Gemach, assisting orphans at the time of getting married. Not much time transpired when she emailed back that the wife of one of the injured whose names she'd given me requested for donations to be made to Hachnasat Kallah in the merit of a Refuah for her husband. I was awaiting some final info on our latest two orphans but set to work for an hour, dedicating that time to the Refuah of those injured.

The next morning I received a phone call from someone who lives in my area. He is a friend of the man and asked to make a small donation. We spoke a bit and a little later I went over to his home to meet his wife and explain about the work we do. She explained that they had a double interest, 1) merit for her husband's friend of 25 years and 2) for success in assisting a friend's son who is coming to Chuppah. We spoke a little and I found myself asking "is your friends son in x part of the Gush and marrying the beginning of Chanukah?"

Lo and behold, she is the best friend of the Chatan's late mother and is able to help us obtain the final information to assist him with items for his new home. Touched by the connection she was very grateful to be participating in what we are doing.

This morning I received an email from someone with a new item to donate. It turns out she is a co-worker of the wife of the same man, fighting for his life in a hospital in Jerusalem. 

With each interaction, another piece of the puzzle comes together. Another member of the group. Another reminder that the Jewish Nation is ONE big family. It is time for us to unite. It is time for us to drop our disagreements and stick together because when Am Yisrael is united, nothing can touch us. Not only are we strong together but our united merit was strong enough to enable us to receive the Torah and will be the key factor to help us merit Moshiach. 

So let us link this post to my series I was going to post and begin by saying, if you are in the process of making Aliyah, if you have already made Aliyah or if you are considering doing so, my first tip is remember Am Yisrael is one big family. If you come on your own, you are not alone, you are coming to your big family. If anyone upsets you, remember they are your relatives and smile, be kind to them and you will be surprised how the kindness leads to another kindness and another connection. And if you have not yet considered making Aliyah, come home. We need you. We need every Jew united together in ONE huge family portrait.

Please Daven for a Refuah for the following, injured in the attack.

Eytan Ben Sarah
Avraham Shmuel Ben Shaina
Shmuel Yerucham Ben Baila (I think this is Rebbetzin Heller's son-in-law)
Chayim Yechiel Ben Malka (in a medically induced coma with severe injuries. His wife requests donating to Hachnasat Kallah in his merit and listed our Gemach as one to give to)
Yakir ben Galit

Yitzchak ben Chaya
Moshe ben Sara

For those wanting to contribute to our latest two orphans, please be in touch ASAP. 

Tuesday 18 November 2014

How to Renew Your South African Passport in Israel


If you are from South Africa and have made Aliyah and now living in Israel, you are going to have to renew your South African passport at some time during your stay. You do not need to return to South Africa to renew the passport, and can easily do so in Israel itself. The South African Embassy can be found on the 17th floor of the Sason Hogi Tower located at 12 Abba Hillel Silver Street, Ramat Gan

They can easily be contacted by calling them at (03) 525-2566. Renewing your passport is easy. Follow the important steps below and be well prepared. Please note, as with all other posts on this blog, the final responsibility of checking out all matters rests upon the reader. It is always imperative to check with the authorities themselves what their current criteria are and steps that need to be followed. We provide an outline that is aimed at assisting you to make renewing your passport an easy experience and hope you will gain from it.

Here's some important info:

  1. Get ready to renew your passport about 6 months before it expires!
  2. Make sure to get 4 colour passport photos taken of yourself. You may not smile (sorry!)
  3. Call the embassy to check they are open and their times. (Usually Monday-Thursday 9:00-11:00am)
  4. If travelling from Jerusalem, the 480 bus will take you to the Arlozorof train station in Tel Aviv 
  5. The bus leaves every 10 minutes - so if you miss one - there will be another in just a few minutes!
  6. The journey takes almost an hour (so make sure you get your timing right and don't be late!)
  7. When you arrive at the Tel Aviv station, you can get a taxi to drive you to the main building (see image below) - roughly a 5 minute ride away or you can even walk. If you choose to walk - give yourself at least 20 minutes for the walk. The building is literally around the corner (according to all who you will ask) but in order to actually get there, you must walk all the way around and over the bridge above the railway. Give yourself 30 minutes for the walk - and you will be able to enjoy the scenery and get some exercise too!
  8. You may need between 20-30 minutes to fill out the forms - so factor this into your time schedule
  9. You'll need ₪200 (cash only) for the passport and add another ₪20 if you prefer they send the passport in the post
  10. They'll be taking your fingerprints too
  11. Your passport will be mailed to you (if you've selected this option) and can take as long as 6 months to prepare
  12. If you are married - bring along your original marriage certificate
  13. If you were naturalised in SA, you'll need your naturalisation certificate as well.
It's actually quite easy to do - and notwithstanding the length of time in travel and walking etc. the actual process is certainly doable and there is no delay of long lines of dozens of people waiting before you. The staff at the South African Embassy are friendly, polite and pleasant to work with. They are patient and helpful, so if you have a question, ask them. 

Are you new in Israel from South Africa (or elsewhere) and wondering how to get around, what you need to do and how to do it with information that will help you get the job done in as little time as possible with the least bit of aggravation? If you're looking for a team of dedicated people to assist you settle - to help you feel welcome in Israel, contact us today to discuss your needs, your concerns, your worries and your interests. We'll help you navigate your way, sharing the realities of living in Israel - and how you can make a success of your Aliyah.


Pictured above: The huge building  in the center is Bank Mizrachi Tefichot in Ramat Gan
It stands directly opposite the Sason Hogi Tower (left of image)
This picture was taken standing at the Tel Aviv bus station.
As can be seen it is not very far - but it is indeed a little walk to get there!

Sunday 16 November 2014

Can you spell Shabbat with an O

A reader asked if one can spell Shabbat with an "o" The word Shabbat is from the spelling in Hebrew שבת 

The vowels in Hebrew are as we spell Shabbat, with two vowels of "a", "a" sounding uh. 

If one wishes to greet someone in Yiddish, or with an Ashkenazi pronounciation then Shabbat is pronounced Shabbos, in which case there is an "o".

If you are now totally confused and wish to understand further, do visit us at Chessed Ve'Emet. We offer Torah learning online and in person and would be happy to answer your questions, including how to write or pronounce important words such as Shabbat.

Thursday 13 November 2014

Send a 3D Selfie to Family Overseas!!!


Just when it seemed like "selfies" were the in thing - it seems that a new technology is on the arise - and Israel is in the forefront. The two young men in the video are pioneering a project to make this new technology a lot more affordable for everyone.

What does all that mean? It means being able to have a 3D photo taken of you, allowing an exact "mini-me" replica of you and your family which you can either keep yourself (if you'd prefer looking at it rather than in the mirror,) or sending to friends (who you know probably can't get enough of looking at you,) or even to family - who may in fact enjoy having a new "photo" of you on the piano or other piece of furniture!

Enjoy the video and be a part of helping these young men achieve their goal! Check out their work here - 3DUSelf


Wednesday 12 November 2014

Minimum Wage in Israel - You Can Make It Here (But How?!) - Radio Interview Included


Questions and discussions addressed in this post include:

1. What is the minimum wage in Israel?
2. What does minimum wage mean for the average worker?
3. What will my financial situation be if I end up earning only minimum wage?
4. Realistically - will minimum wage - without any additional financial assistance from family / friends give me the freedom to be able to purchase my own apartment (ever?)
4. If I am too old for the main work force or if I lack skills will that mean I am stuck with minimum wage forever?

Minimum Wage: It's not the type of expression anyone wants to hear on a regular basis - especially when it has to with yourself personally! Somehow, it doesn't have a good sound to it. This article addresses the topic as seen by the average person. While the article explores the reality of what minimum wage means to you - a regular worker in Israel - it must clearly be pointed out that even with little skills, there are other avenues to earning an income in Israel - and these should indeed be explored with every effort possible.

There was once a headline in a top American newspaper which stated "Minimum Wage $0.00". Not everybody got the message. Economists pointed out that this was what the government needed to implement in order to bring some stability to the economy - to give more people the opportunity to work. They indicated that when the government institute a wage which must be paid as a minimum amount to all employees, that those who could not perform basic job work would not be employed because nobody would be prepared to pay them the minimum wage! As a result, these people - often older teenagers and those in their early twenties, would end up on the streets, committing crime and in general being a trouble for society.

Though such individuals may wish to work, even for less, Government would not allow the employer to employ them because by law the employer will be forced to pay more - which they are not prepared to do based upon the skills these young people have. But think about the "other side of the coin"... While it may be true that without a minimum wage, everyone could theoretically get work - it could also be true, that employers would be permitted by law to have a worker work for them at absolutely no cost to the employer!!! People - especially in desperate times - find themselves prepared to work for anything - a meal, a dollar, 20 cents - anything. (A general look at Internet sites offering "job opportunities" including Content Writing and other "If you can do it, we will employ you" work opportunities, show clearly how the average person is prepared to exploit the worker to an almost slave level of work - all for their own profit. Payment is also often not given, though work is done, leaving the worker feeling totally despondent and desperate, and prepared to now do even more, for even less!)

Those who do in fact work for minimum wage well know the many frustrations encountered. Are employers ever really prepared to pay more for those who lack the skills for highly specialist work? Once the employer is given a license to pay a worker "x" amount - does he ever have to pay him more? The answer is a resounding "NO!" It is also unlikely that the worker will ever get more. He can end up working in the same company for years on end - inflation always on the increase - with his being stuck at the minimum wage he began with ten years earlier!

This brings us to our topic. Currently, the minimum wage in Israel sits at about 23 Shekel per hour. For some reason the economists wish to express it as a dollar figure - $6 - even though this is Israel which works in Shekels. In Israel, a work week is 6 days. The week is a long one for those forced into working this entire time - for at least 8-9 hours (more likely the latter) every day. While they have no choice, such a lifestyle makes huge demands on one's health - and just taking a look at the news, it seems that most cannot cope!

As of today - the bottom line is that a full month of full time work will earn you just ₪4300 a month. It's impossible to explain to those earning the "average" salary of ₪9000 the impossibility to actually live properly. Incidentally, the "average" amount is simply a figure which only actually exists as average based upon the literal average amount between all income earners - and not the actual amount earned!) The average earner in Israel is not in fact earning ₪9000. The average earner is stuck earning minimum wage - and hence the reason why this topic is constantly in the media (and makes no sense to high income earners as being a problem for anyone!)

The good news (at least that's how I felt hearing it at first) is that Government do in fact realise that the minimum wage is below a minimum living amount. It's taken many years for them to see this. Sadly - as the radio interview (below) will make it clear - Government is  looking into increasing the amount by just ₪200 per month. I did not do the mathematics, but it translates to something at about just ₪1 more per hour of labour. While people may be ecstatic to hear the "good news" and how many weeks and months are being invested in terms of implementing this new (revolutionary?) law - it is sad to see the lack of regard for being able to live life in at least in a respectable manner.

I point out again, that in today's times - even if you purchase a home in a settlement area (far away from your workplace and a place you may feel uncomfortable in and not best suited for you) you may still be paying some ₪500 000 at least for a very small apartment. (See Yad 2 under the Nadlan section for a realistic view on the cost of housing in Israel.) While banks need at least 30-40% down-payment for a home (usually the latter) you would still need to save up some ₪200 000 in order to purchase a home to live in. 

A small calculation of your minimum wage earning will tell you that it would take you at least 4 years of earning without eating, drinking, travelling, speaking on a phone, buying clothes or paying for anything medically related - to save up. Of course it's not realistic, because there are still taxes of a variety of kinds on your actual income (Bituach Leumi - for example) which reduces your gross amount even further. Realistically - it would probably take some 15-20 years of full time work before being able to earn enough for a down-payment on that very small home in a settlement - if you are starting from scratch - like many in fact do. Realistically - it may in fact take longer - and may not even be possible at all - even for the "settlement apartment." Unfortunately in 15 years time, the home will have gone up at least 100% in price - leaving you exactly where you started! Those earning bigger incomes in Israel once again neglect to see the impossibility of this painful situation often offering "helpful" advice such as eating potatoes every day as your main meal - three times a day, and other often ridiculous alternatives that can apparently save one thousands of shekels a month(!) which can be used to save up for one's dream home.

If you're living in Israel or planning to live here, consider the reality of your financial situation. If you are still young (read: 20-30 years old) with decent skills that are needed - you may indeed stand a chance of being able to actually settle here with a job that pays a livable income. Keep in mind that past the age of around 40 - without the high skills and experience that are needed - it is extremely highly unlikely to obtain any work more than a minimum wage job (if lucky!) - in terms of the regular market. As a result - your quality of life just in terms of finance, must be assessed realistically.

I present a radio interview from TLV1 radio (which presents some great shows on a variety of subjects, including understanding the Israeli economy in a much clearer light). The link can be found at: Israel's Minimum Wage Has to Come Up... But By How Much? The interview is about the new law concerning the increase in Minimum Wage and it is highly recommended listening!

The REALLY Good News!!!

If you feel that a minimum wage job is the only recourse you have in terms of earning an income in Israel but would like to approach earning income generation - for your personal lifestyle - from another angle, feel free to be in touch with us directly. We will help to give you a realistic look on how you CAN make it in Israel - even if you cannot manage on your minimum wage job!

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